Shipping policy

Shipping Policy

At Swift Rise Mart, we aim to process and deliver your orders as quickly and reliably as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment is successfully received.

Orders are not normally processed or shipped on weekends or public holidays. During busy periods, sales, or unforeseen circumstances, processing may take longer.

Shipping Times

Estimated delivery times depend on your delivery location and the shipping service available for your order.

Pakistan: Estimated delivery within 3–7 business days
International orders: Estimated delivery within 7–15 business days

Delivery times are estimates and are not guaranteed. Delays may occur due to courier services, weather, customs clearance, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms and conditions stated at the time of the promotion.

Order Tracking

If tracking is available for your order, tracking information will be provided after your order has been shipped.

Please allow some time for the tracking information to become active after the parcel has been handed over to the courier.

Incorrect or Incomplete Address

Please make sure that your shipping address and contact information are correct before completing your order.

Swift Rise Mart is not responsible for delivery problems caused by an incorrect, incomplete, or outdated address provided by the customer.

If you notice an error in your shipping information, contact us as soon as possible at opulentcart.online@gmail.com. We will try to assist you, but we cannot guarantee that the address can be changed after the order has been processed or shipped.

Delayed or Lost Orders

If your order is delayed or appears to be lost, please contact us at opulentcart.online@gmail.com.

We may contact the relevant courier service to investigate the shipment and provide you with an update.

Customs and International Orders

For international orders, additional customs duties, taxes, or import charges may apply depending on the destination country.

Any customs duties, taxes, or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

Customs clearance may also cause additional delivery delays.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible at opulentcart.online@gmail.com and provide details and photos of the damage where possible.

We will review the issue and work with you to determine the appropriate resolution.